Security

We take the security of your money, personal data and information extremely seriously. We have taken extensive measures to ensure that regulatory requirements are adhered to, and you and your money are fully protected at all times to give you complete piece of mind.

Foreign Exchange and Payments Service

The service is provided by The Currency Cloud, a reputable, investor backed, regulated company who process over $1bn a month on behalf of hundreds of thousands of people and companies

Regulation

The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). The company is registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street, London E1 6FQ

Currency Cloud is registered with FinCEN in the United States and is authorised in 22 states to transmit money. Registered Office: 104 5th Avenue, 20th Floor, New York, NY 10011

In the United States Currency Cloud operates in partnership with CFSB to facilitate payments in all 50 states. CFSB fully owns the bank program and services are provided by The Currency Cloud Inc. CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129)

Safeguarded bank accounts

All funds are kept in segregated client accounts held with tier one banks. The client accounts are ring-fenced from the company’s funds, and therefore protected in the unlikely event of any financial difficulties within the company

Secure online platform

The platform is ISO/IEC 27001:2013 compliant and has robust processes to protect the systems with multiple levels of security, including:

  • Physical Security – multiple high security Tier 4 Data Centres used by banks and other financial institutions
  • Network Security – firewalls are managed by dedicated staff and undergo regular third-party penetration tests, to ensure the service is secure
  • Encryption – all network traffic is encrypted and all sensitive customer data is also stored in an encrypted format
  • Data Security – certified under ISO/IEC 27001:2013, the international best practice standard for information security management
  • Data Separation – multi-tenant architecture to ensure all customer data is stored separately from one another
  • Strong Access Control – unique ID’s for each individual. The platform provides a role based, hierarchical security model with the option of two-step authentication and multi-factor authentication. All access is logged and audited for suspicious behaviour
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